These fridges aren’t inexpensive but you get what you pay for, ARB has a well-deserved reputation for quality and this fridge is just what you’d expect. Bought this for a month long van trip, the 47 qt size turned out to be a great size for two people. Wired it up to run off the house battery and was impressed by how little draw it had to maintain fridge temps. We’d go a couple of days without running the engine and voltage on the batt hardly dipped. I set the voltage monitor to cut the fridge off very conservatively if it did start running the battery down, but it stayed on line for the whole trip.
Now the disappointing part - the fridge came out of the box with cosmetic damage. Basically looked like the shipped kicked the box out of the truck, visible damage to the box and cracks to some of the plastic pieces on the exterior of the fridge. I took pics and attempted to send a note to the seller, but the app is really only set up to report shipping damage and return your item for a replacement or refund. Well the fridge functioned perfectly and we were leaving on our trip the next day, no time for a return and it only needed a couple of replacement pieces. Turns out the note I sent went to a different seller - they were all ready to source replacement parts for me when we figured out I didn’t buy it from them, doh! Dig deeper in the app and found the correct seller, Amazon got me their contact info and I called to see if they could get me the parts. Once they heard I had already started using the fridge they said nope, it’s on you now. Terrible customer service and horrible attitude from the guy on the phone. I explained they’re literally selling items for travelers - no way I was going to derail a month long trip to screw around with replacing the whole thing when all I needed was a replacement cosmetic piece. But he was all too happy to just get the call over with so he could hang up on me. Sorry bud, details matter and your job is to find a way to help your customer. But apparently they’re just in the business of fast sales, not actually helping their customers. DO NOT BUY from Trends Auto!
Thankfully Amazon was very happy to help me. I’m sourcing parts through the seller I accidentally contacted and Amazon will provide a credit for their cost. Thanks Amazon for having great customer service and working with me to sort things out! The fridge is awesome and it would have been a ridiculous waste to send it back for a replacement.
| Brand | ARB |
|---|---|
| Color | Factory |
| Material | High Density Polyethylene (HDPE) |
| Package Information | Box |
| Capacity | 375 Milliliters |
| Product Dimensions | 19"D x 29"W x 22"H |
| Item Weight | 65 Pounds |
| Special Feature | Removable Lid, Reliable Brand, App enable control over Bluetooth |
| Included Components | Manufactuered Brand Product |
| Model Name | 10802442 |
| Pattern | Solid |
| Brand Name | ARB |
| Model Info | 10802442 |
| Item Weight | 65 pounds |
| Item model number | 10802442 |
| Installation Type | Wall Mount |
| Part Number | 10802442 |
| Form Factor | Chest |
| Special Features | Removable Lid, Reliable Brand, App enable control over Bluetooth |
| Voltage | 12 Volts |
| Crispers/Drawers | 1 |
| Shelf Type | recessed |
| Material Type | High Density Polyethylene (HDPE) |
| Batteries Included? | No |
| Batteries Required? | No |
